Conceptual Design, Contributor, Errors, Ethnographic & User Data, Interaction Design, Scaffolding, Users

On ‘Feeling Grumpy Is “Good for You”‘

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BBC Staff (November 5th, 2009). “Feeling Grumpy Is «Good for You»” Retrieved 26th June, 2010. http://news.bbc.co.uk/2/hi/8339647.stm Summary: Being grumpy can enable us to access an entirely different range of skills apparently. According to Professor Joe Forgas, an Australian researcher at the University of New South Wales, «Negative moods trigger more attentive, careful thinking, paying greater attention to the external world». He conducted a series of experiments with a random group of people, asking them to watch a random collection of movies while simultaneously imagining an instance in their life that made them happy or sad, hence affecting their mood. He then ran a series of tests on the subjects, ranging from simple observational skills to judging the truth of myths and urban legends to see what effect the mood would have on their performance. The results supported Forgas’s theory:- those in a bad mood were able to communicate better and made fewer mistakes than those in a good mood. Test results also showed that sad people were better able to state their cases through written arguments, supporting the Professor’s theory that «whereas positive mood seems to promote creativity, flexibility, co-operation and reliance on mental shortcuts, negative moods trigger more attentive,…

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Background Knowledge, Background Knowledge Errors, Cognitive Blindness, Contributor, Cultural Bias, Cultural Differences, Diagnostic Errors, Ethnographic & User Data, Interface Design, Mental Model Traps, Product Design Strategy, Users

A Curiously French Complaint

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Kirby, E. (2008). “ A Curiously French Complaint,” BBC News.  Retrieved on 2008/12/13. http://news.bbc.co.uk/go/pr/fr/-/2/hi/programmes/from_our_own_correspondent/7779126.stm Summary: This article focuses on the cultural differences between the French and British populations in regards to their medical care. Each culture has their own script of understanding, which people rely to set their expectations during a medical crisis. The author Emma experienced a cultural ‘shock’ during her first encounter with a French doctor due to her vastly different set of expectations. She visits a doctor in France due to the severity of a sore throat, where she is “diagnosed with a severe lung infection, mild asthma and had in my hand a prescription for six different types of medicine, an appointment at the local hospital’s radiology department and an emergency referral to a specialist in pulmonary disease (article).” Upon her return to Britain a few days later, she visits her family physician, who within a few minutes diagnoses her with only a ‘common cold.’ Her article then explains how the French expect a much more sever diagnosis to support their physical suffering. France is also the leading country of consumers who take prescription medications. While in England, there’s a more ‘keep a stiff upper lip’…

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Conceptual Design, Contributor, Cultural Differences, Ethnographic & User Data, Interaction Design, Interface Design, Perception, Product Design Strategy

On “‘Ringtone Therapy’ Sweeping Mobile Phone-Mad Japan” by Buerk

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Buerk, R. (2010). “Ringtone Therapy Sweeping Mobile Phone-Mad Japan.” Retrieved 23. August, 2010: http://news.bbc.co.uk/1/hi/world/asia-pacific/8591845.stmhttp://news.bbc.co.uk/1/hi/world/asia-pacific/8591845.stm Summary: Buerk lets the world in on a new craze sweeping across Japan—a country known for being on the frontier of technological innovation. What’s the craze? Ring-tone therapy! The Japan Ring Tone Laboratory run by Matsumi Suzuki is producing ring-tones which they claim have therapeutic uses. One such tone touts the ability to dislodge pollen from a user’s nose by holding the handset to the nose while the ring-tone plays, another can help one lose weight, and another helps insomniacs fall asleep. Index, Japan’s mobile phone content provider acknowledges there is no proof that these therapeutic ring-tones actually work, but they note that people must believe in their effectiveness due to the large amount of downloads. The therapeutic ring-tone works by playing a tone emitted from the handset of the cell-phone. Depending on the ring-tone the therapeutic effect is different. If one has allergy problems, they can download and play a ring tone, place it up to their nose and it will in principle dislodge the pollen from the nose, reducing allergy symptoms. If one is having sleeping problems, another ring-tone once downloaded onto the cell…

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Conceptual Design, Contributor, Ethnographic & User Data, Interaction Design, Interface Design, Users

Study: Long Road to Adulthood Is Growing Even Longer

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Cohen, P. (2010). “Long Road to Adulthood Is Growing Even Longer.” The New York Times.  Retrieved on 23 June, 2010. http://www.nytimes.com/2010/06/13/us/13generations.html Summary: Recent studies and surveys reveal the shift to adulthood in the United States is occurring later in life and that traditional markers of such a transition are also being reconsidered.  Finishing one’s education, becoming financially independent – these milestones are still associated with people in their late teens and early twenties.  However this article suggests these milestones, for many people, are now not being met even in their 20s or 30s.  Marriage and having children are happening much later in life on average or are not happening at all.   While getting married or having children is now more commonly viewed as a lifestyle choice, pursuing higher education is more common than ever before.  Pursuing more education and professional opportunities are cited as factors in causing this shift.  As the average age for one’s first marriage has shot up across all ethnic and income groups, the number of children born outside of marriage is at 40 percent, up from 28 percent in 1990 showing that this shift is broad and it’s redefining adulthood not only in terms of when…

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Conceptual Design, Contributor, Interaction Design, Perception, Product Design Strategy, Users

On “The Sweet Smell of Morality”

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Humphries, C. (2010). “The Sweet Smell of Morality.” Boston Globe Online, Boston.com. Retrieved on 23 June 2010: http://www.boston.com/bostonglobe/ideas/articles/2010/02/14/the_sweet_smell_of_morality/ Summary: Scientist and Marketers are paying closer attention to the sense of smell.  It appears that while once believed subpar to other human senses, the power of smell is being reevaluated.  Some studies suggest smell has the power to influence social and moral behavior.  Recent findings have found that clean smells perpetuate favorable behavior in instances where someone is in need of help or assistance. This suggests that smells, known for their influence on emotion and memory, might also have an effect on thought.  Additional studies have shown that consumers shopping habits, such as where to shop and how much to buy, are influenced by smell, having more to do with choice than mood.  Using smell as a lure might sound manipulative, yet some researchers claim we are aware of scents and are not deceived by them. Marketers are currently looking into ways to incorporate smells into brand recognition. It’s possible for humans to undergo training to perfect their sense of smell.  As more knowledge comes about regarding smell, and the complexities of this sense are realized, consumers can expect to be…

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Background Knowledge, Background Knowledge Errors, Contributor

On ‘Mind Over Mass Media’ by Pinker

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Pinker, S. (2010). “Mind Over Mass Media.” The New Your Times Online. Retrieved on 23 June 2010: http://www.nytimes.com/2010/06/11/opinion/11Pinker.html Summary: Pinker’s article tries to prove the positive affect of new media technologies on mental development. Pinker observes, that the development of information technologies have always caused panic, but such scares usually are for no reasons. As an example, the author connects decreasing crime rate with emerging new technologies. In his understanding “[i]f electronic media were hazardous to intelligence, the quality of science would be plummeting” by scientist are using information technologies. By accepting, that “experience can change the brain” he argues, that new technology is not “a blob of clay pounded into shape by experience” and there are differences between the sorts of experiences. The article points, that the knowledge of accomplished people is one-sided. In Pinker’s opinion people are elementally changing by the usage of a certain technology. The article points that people need to use new technology with self-control. As the author concludes, that “the Internet and information technologies are helping us manage, search and retrieve our collective intellectual output [… and] technologies are the only things that will keep us smart”. Opinion: On one hand I can fully…

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Cognitive Blindness, Conceptual Design, Contributor, Ethnographic & User Data, Interaction Design, Interface Design

Women Easier to ‘Read’ Than Men

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BBC Staff.  (2009). “Women’s Traits ‘Written on Face’.”  BBC News. Retrieved on 22 June, 2010. http://news.bbc.co.uk/2/hi/uk_news/scotland/glasgow_and_west/7884223.stm Summary: This article is about the findings of a Glasgow University and New Scientist study carried out by Dr. Rob Jenkins of Glasgow University and Professor Richard Wiseman of the University of Hertfordshire.  The study examined the extent to which personality traits could be identified from people’s facial features.  The results suggest that women’s personality traits can be more easily identified via facial features than men’s personality traits.  These results were surprising (Dr. Jenkins is quoted as saying “We did not expect there to be such a big difference between the sexes.”) and may offer some insight for future research on the link between a person’s physical appearance and his/her personality. Over 1,000 New Scientist readers participated in the study which consisted of a photograph (in which, like a passport photo, the participant is looking directly at the camera) submission and an online personality questionnaire listing four personality dimensions: lucky, humorous, religious, and trustworthy.  Participants rated how they believed they fit into the four personality dimensions, and the extremes of these ratings (for example, those who are “very lucky” and “very unlucky”) were identified and grouped…

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