“Order! Order, Honorable Educators!” The lights and devices flashed again, as the power was cut and restored in rapid succession to bring the room back into a productive discussion mode. The screaming and arguing had gone on for at least two minutes now — unacceptable, life-light dimming behavior. “The school hasn’t had a perfect child in over two decades,” Educator 1 said. “This is our chance to regain our standing in the World School Rankings.” “Be careful, Educator 1, envy is punishable by bedimming,” said Administrator. This was the second reminder during this session alone. Some teachers were sure to have their life-lights bedimmed before this incident was over. “Twenty-three years!” said Educator 2. “I wasn’t even a teacher at the school back then.” “It’s unfortunate that the latest generations are not as bright as they were during our own time,” said Administrator, gently rubbing her own life-light still at nearly 75% after all these years. “But the question stands — do we accept Addam’s account of the incident and allow the dimming of his life-light? Or do we reject it as a bias story, told to save a friend from becoming a darkling?” “I understand Addam’s desire to save…
Tag Archive for children
Background Knowledge, Cultural Bias, Cultural Differences, Diagnostic Errors, Ethnographic & User Data
Cultural Differences in Child-rearing or Abuse?
by Olga Werby •
I’ve written about cultural differences in child-rearing that from our, Western, point of view seem like child abuse. There’s the dunking of babies into freezing ice waters in Russia; and spinning children to improve something; and now I just saw these videos from India. and There is no question that if these were video-documented instances of child abuse in New York or Los Angeles, authorities would be knocking down doors to rescue these children. But in other cultures, is it different? Do we bear responsibility there?
Background Knowledge, Conceptual Design, Cultural Bias, Featured, Pipsqueak Articles, Product Design Strategy
Forgetting by Design
by Olga Werby •
I get a lot of email forwards…don’t we all? And just the other day I got one that I have seen many times already over the past few years… Usually, you look, you smirk, you move on. But this time, the photo got me thinking: that poor kid — he has no memory of this shot, but he will be remembered for it for the rest of his life! The shot has long ago slipped from the close circle of sharing that his parents intended it for and has been widely distributed through out the world. Someday, this kid might even get it as mail forward himself: an adult man looking at a silly embarrassing moment that got away… Information with Expiration Date Somehow, I don’t imagine that getting “an image that got away” of oneself would be a source of continuous pleasure. One might want to forget the whole thing… And it is not just images — although having images with expiration dates would be very valuable — there are loads of information that should be forgotten by design. When my generation was growing up, the silly and stupid things we did didn’t end up as data for public…
Background Knowledge, Cognitive Blindness, Cultural Bias, Cultural Differences, Ethnographic & User Data, Pipsqueak Articles
Cultural Differences or Child Abuse
by Olga Werby •
We view the world through our own personal and cultural filter. We can’t help but do that. But put us in another cultural frame or time period, and we might be horrified at what we might witness. Consider this image: This baby is only two months old. And the people about to dip him into the freezing waters of St. Petersburg’s lake are his parents. I’ve been to this lake. I saw my own dad do the dip. He was a grown man at the time, and I still thought it was crazy. In Russia, the folksy wisdom is that such dips are good for you. But here, in U.S., the parents would be arrested, their son taken away by child protective services… It’s all relative! And here’s a few examples: /blog/2011/01/cultural-differences-or-child-abuse/
Conceptual Design, Cultural Bias, Cultural Differences, Interaction Design, Interface Design, Pipsqueak Articles, Product Design Strategy, Scaffolding
Going Potty…or iPotty!
by Olga Werby •
Background Knowledge, Cultural Differences, Ethnographic & User Data, Interaction Design, Pipsqueak Articles, Product Design Strategy
Babies, Siri, and Voice-activated Controls
by Olga Werby •
The new generation will grow up with Siri: What will this mean to their expectations of how devices should/could work? What are the implications to product design and interaction design?
Background Knowledge, Cultural Bias, Cultural Differences, Mental Model Traps, Pipsqueak Articles, Product Design Strategy, Users
Foie Gras on Child’s Menu and Other Cultural Differences
by Olga Werby •
We are staying in a tiny village of Cenac, in a beautiful Dordogne Valley in France — the valley of foie gras (duck liver). The other day, when we went out for dinner in a local restaurant, we saw a great little item on the Child’s Menu: foie gras! Imagine a duck liver pate on a child’s menu anywhere in US? Here, it’s a common item — if not duck liver, than some other pate is often on the menu for kids. Check out the photo we took of the elementary school menu, posted on the door of the school: Notice the rabbit, duck, olives, salad and vegetables, and, of course, the pate on the menu! I think the families and children in this small village would be shocked by the menu offerings at our schools in San Francisco! This is a cultural difference! Cultural differences affect how we think about problem solving — how we approach the problem and how we go about looking for solutions. Consider a few images below. They are from India and show a cultural difference in imaginative solutions to every day problems: The motorcycle bus and the home-made flotation device show creativity within a…