Background Knowledge

Background Knowledge, Conceptual Design, Cultural Bias, Cultural Differences, Ethnographic & User Data, Pipsqueak Articles, Product Design Strategy

Cultural Differences from the 4th Dimension: Time

by  • 

Some cultural differences are brought to you by geographic distances, but some derive their wonderful exotic qualities from temporal separation. The ads below are all American…just from a different America—America of yesteryore. Role of Women What wives are for? Make her happy this Christmas—make it a hoover! Blow smoke in her face, she’ll love it! Go ahead and cry for it… Housework makes wives cute! Housework makes wives healthy. Healthy Kids Beer for mommies and babies… Give that baby a cola! Give your children the benefit of TV. Healthy You! Give cocaine a chance… Doctors prefer Camels. For a slimmer, flatter, more sinuous you, go with tape worms!

Read more →

Background Knowledge, Background Knowledge Errors, Causal Net Problems, Cultural Differences, Mental Model Traps, Pipsqueak Articles, Users

p-prims can be dangerous

by  • 

Some p-prims are harmless, but some can lead to serious bodily harm. The image above shows villages in Indonesia lying on an electrified railway track. Why? They believe this will improve their health. Their p-prim has to do with medicine: “electricity can cure some diseases.” This is not totally untrue, as is the case with all p-prims. Ultrasound therapy helps heal certain muscle strains, and the ultrasound machine runs on electricity. Heat lamps are also commonly used therapeutically. And they too require electricity. There are many, many other examples. It’s easy to explain how such folksy wisdom gets passed around the community. The problem with this particular p-prim is the resulting decisions that people make based on their beliefs in the curative power of electricity. How would a poor farmer in Rawa Buaya, outside Jakarta, get electricity? The most accessible source is this railway track. A tragedy is only a train away…

Read more →

Background Knowledge, Conceptual Design, Cultural Bias, Interface Design, Pipsqueak Articles, Reference

Evolutionary Theory of Beauty

by  • 

David Brooks: The Social Animal I just finished reading a book by David Brooks, “The Social Animal.” While initially hesitant, I really enjoyed reading it. The book, a fiction, bundles together a lot of interesting information on the latest (and not so latest) advances in our understanding of the workings of the human mind. So it’s easy to see why I would like it! While there are many ideas worth considering in the book, I picked a small detail mentioned in passing: the evolutionary pull towards the love of a “Hudson Valley Landscape.” The Hudson Valley Landscape has the following features: The landscape has lots of open space interspersed with tall vegetation. There’s a far horizon that defines the space: a valley, a glade, a river basin, a farm, etc. There’s a clear evidence of fresh water: a river, a stream, a pond, etc. There are a few large trees in the foreground, offering shade, fruit, safe escape, or all of the above. There’s a path from the foreground to the background. There are people and man-made structures visible somewhere. There are “safe” animals or birds visible: cows, ducks, deer, etc. Amazingly, all cultures respond positively to this genre of…

Read more →

Background Knowledge, Background Knowledge Errors, Cultural Bias, Cultural Differences, Pipsqueak Articles

Cultural Difference: Kids Stories

by  • 

I came across this short video: “The White Wolf” by Pierre-Luc Granjon. It is an 8 minute animation short about two brothers living in a small French village. Please pay attention to the story-line (I know it is an obvious thing to pay attention to): would it have been received well in US? Note that it is not more gruesome than “Snow White”… This is why cultural context is so important to product design and why I teach the class!

Read more →

Background Knowledge, Conceptual Design, Flow, Interaction Design, Interface Design, Pipsqueak Articles, Product Design Strategy, Scaffolding, Users, ZPD

Remarkable Design

by  • 

How does one design a remarkable product? “Well, it depends on a product,” some would say. But couldn’t we say something general? Why do we feel passionate about some products but not others? Consider conversations: some are fun, some are boring; some engage lots of people, some not so much; some result is heated exchanges, some are more neutral. Note that you can be very passionate about a topic, but don’t consider it fun: rape, genocide. Politics engages lots of people, but the details leave most bored. Some conversations generate sustained interest, and some fizzle out without a remark. What’s required for a conversation to be remarkable? That depends on the audience. To be engaged in a discussion, you have to find the topic interesting to you. And what’s interesting to you, might not be to me. Thus the topic of conversation is a variable of the targeted audience. Even if you find the topic amusing, you might not have the time to participate in the conversation. “I would love to talk to you about quantum space time, but the plane leaves in 5 minutes.” And it is so noisy on the plane that you can only hear every other…

Read more →

Background Knowledge, Conceptual Design, Pipsqueak Articles, Reference

Micro Introduction to Crisis Mapping

by  • 

Crisis Mapping Crisis mapping is a relatively new field—there’s not much research, no journal, and the Harvard Humanitarian Initiative (HHI) and the Department of Political Science at John Carroll University (JCU) jointly hosted the first International Conference on Crisis Mapping only in October 2009. So this is a NEW field of study and practice, but there is a thriving group of practitioners with Patrick Meier (one of the developers of Ushahidi) being one of the leading members. Since I’m working on organizing a conference proceedings for ICT & Human Rights, it seemed necessary to define a few terms in this subject area filled with TLA (three letter acronyms). There are some important terms that are being developed to help parse the field and make sense of the different aspects of the problem. Here’s a breakdown: Crisis Mapping can be divided into three main components: Crisis Map Sourcing (CMS)—this is all about data point collection Crisis Map Coding (CMC)—refers to entering the data points by hand, based on analysis of news, police reports, blogs, and so on, but the person entering the data is a professional Participatory Crisis Mapping (PCM)—refers to data points entered by the population in crisis, requires people…

Read more →

Background Knowledge, Background Knowledge Errors, Causal Net Problems, Diagnostic Errors, Group Decision Errors, Mental Model Traps, Pipsqueak Articles, Product Design Strategy

e-Waste & Product Design

by  • 

I just came across a very interesting video by Annie Leonard. She’s been making little, approachable documentaries that explain difficult to understand issues—e-waste being one of those. Here’s her latest: The Story of Stuff. This is the story about how stuff gets designed, made, distributed, and then trashed. The Story of Bottled Water. This is the story about drinking water and the marketing of bottled water.

Read more →