Olga Werby

Olga Werby, Ed.D., has a Doctorate from U.C. Berkeley with a focus on designing online learning experiences. She has a Master's degree from U.C. Berkeley in Education of Math, Science, and Technology. She has been creating computer-based projects since 1981 with organizations such as NASA (where she worked on the Pioneer Venus project), Addison-Wesley, and the Princeton Review. She conceived, designed, and illustrated the award-winning "Field Trips" series of programs distributed by Sunburst Communications. Olga has a B.A. degree in Mathematics and Astrophysics from Columbia University. Olga currently teaches interaction design and cognitive theory at the American University in Paris and the University of California at Berkeley Extension Program. She was part of the faculty of San Francisco State University's Multimedia Studies Program, the Bay Area Video Coalition, and the campus of Apple Computers. Olga is a member of the Association for the Advancement of Computing in Education. She also holds a California teaching credential and is part of the San Francisco Unified School District where she often tests science-related curriculum materials in public elementary and middle schools.

Background Knowledge, Pipsqueak Articles, Reference

Health and Human Rights

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Healthcare is a Human Right

I have been collecting some background materials for Health and Human Rights and would like to share a few resources. United Nations Documents The Universal Declaration of Human Rights — Article 25 directly address health: (1) Everyone has the right to a standard of living adequate for the health and well-being of himself and of his family, including food, clothing, housing and medical care and necessary social services, and the right to security in the event of unemployment, sickness, disability, widowhood, old age or other lack of livelihood in circumstances beyond his control. (2) Motherhood and childhood are entitled to special care and assistance. All children, whether born in or out of wedlock, shall enjoy the same social protection. The right to the highest attainable standard of health : . 08/11/2000. Health is a fundamental human right indispensable for the exercise of other human rights. Every human being is entitled to the enjoyment of the highest attainable standard of health conducive to living a life in dignity. The realization of the right to health may be pursued through numerous, complementary approaches, such as the formulation of health policies, or the implementation of health programmes developed by the World Health Organization…

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Attention, Attention Controls Errors, Perceptual Blindness, Pipsqueak Articles

Perceptual Focus Error

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Early on in my academic career, I did research in a middle school classroom. Computers were just introduced to a bunch of kids that never experienced them directly before. There were very few computers in schools at the time, and students were bunched up in groups around each one. One kid got to sit and control the keyboard, another student controlled the mouse. (I bet you know the genders of these two kids.) Most kids just focused their attention on the screen. The task was to familiarize with how the desktop computer interface worked. At the end of the activity, I got to interview the kids. One of the surprises was how many of the kids didn’t associate the movement of the mouse with the action on the screen. To connect the two actions together, a kid would have had to know that mouse movements and a pointer were related. It was not an obvious observation, especially in a tight crowd of a student group around the computer screen. And to this day, this required double focus is difficult for kids on the Autistic spectrum (iPads are much more intuitive for this population). One of the conclusions of my study…

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Featured, Perception, Pipsqueak Articles, Product Design Strategy, Reference

Colorblindness Test on iPhone Google Traffic Map

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2013 iPhone Traffic Google Map Colorblind Test

Google Traffic Map on an iPhone (or any other mobile device) is a great product… unless you are colorblind. Then, it’s a nightmare! 5% to 20% of the population has some kind of color processing disorder. Here is a simple test if you are one of those. Which of the following look the same to you? Click on the image above to enlarge. Red/green confusion — Protanopia: red/green color blindness, no red cones; Deutanopia: red/green color blindness, no green cones; Protanomaly: anomalous red cones; Deutanomaly: anomalous green cones — are the most common visual processing problems. But there is also blue blindness — Tritanopia: blue/yellow color blindness, no blue cones; and Tritanomaly: anomalous blue cones. The most rare cases are the monochrome colorblindness, the true loss of color — Achromatopsia: low cone function; and Atypical Achromatopsia: low cone function with some color. As designers, we have to be aware of our audiences’ limitations and strength. And visual processing and comprehension is no exception. In the past, I’ve written about colorblindness: . But unfortunately, the site that helped identify problems with design doesn’t seem to work. Here’s a new sit e for your reference: Colorblind Web Page Filter If you are…

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Cultural Differences, Interaction Design, Pipsqueak Articles, Product Design Strategy

Some Examples of Design Failure in Physical Space

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square wheeled bike

Affordance is a feature of an object or an environment that suggests a set of possible actions/interaction that a user of such object/environment can perform with it. For example, if an object has a handle (e.g. tea cup), a user can reasonably expect to pick it up via that handle without spilling the contents of the cup. On the other hand, no one has an expectation of the wheels of the bike below turning… We all recognize the bike above as an art piece. As a connoisseur of design failure, I regularly get emails with collections of failed design objects or situations. When I get enough to share, I usually post them on this blog. Bathrooms design fails seem to be a favorite, but there are others… Enjoy! (or my personal experience in The Hague) Some problems arise when the design specks change over time, like the size of a toilet paper roll versus the toilet paper holder… Some problems arise when the maps are out of date… or Some are due to timing and lack of built-in error handling… But some design solutions are there to fix the problem of cultural differences:

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Conceptual Design, Ethnographic & User Data, Pipsqueak Articles, Product Design Strategy, Reference, Users

Cuteness Inspires Violence Research and Angry Birds

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cheek pinching

Have you ever felt the urge to hug someone too hard? Squeeze a baby? Pinch a cheek? Even when you knew it might hurt the other person? If you have, you are not alone! Last month, Scientific American published an article Cuteness Inspires Aggression on the study done by Rebecca Dyer and Oriana Aragon of Yale University, documenting the intense response to cuteness. Cute aggression’s prevalence does not mean that people actually want to harm cuddly critters, Aragon explains. Rather the response could be protective, or it could be the brain’s way of tamping down or venting extreme feelings of giddiness and happiness. The scientists are currently conducting additional studies to determine what drives the need to squeeze. So this research led me to think of the success of the Angry Birds game. Originally, I thought that it was the juxtaposition of the cuteness factor and violence that made the game so irresistible as a sales effort (once people started playing it, the puzzles were good enough to sustain engagement with the game without the cute + aggressive factor). Would the game be just as fun to talk about (or to wear t-shirts) if the birds weren’t so damn cute?…

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Cultural Differences, Errors, Interaction Design, Pipsqueak Articles, Product Design Strategy

Cultural Differences in Interaction Design, a few observations

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Amsterdam

A couple of months ago, I went on the business trip to The Hague and Amsterdam. There are always cultural differences, especially when a person visits a previously unfamiliar place. And so it was with me. Here are two quirky examples. The Room with a View I’m not particularly prudish or modest, especially when staying alone in a hotel room. But this feature of my room in The Hague was a bit puzzling. The shower and toilet were connected to the room not only by a door (with lock), but also by a picture window. The window coverings were controlled from the OUTSIDE of the bathroom — so effectively, if you were sharing a room, you were at a whim of your roommate when it came to your toilet privacy. But perhaps that’s how they roll in The Hague… I should also add that directly opposite of the toilet window was the window to the outside — if you haven’t considered what internal lighting does to your visibility to the outside world in time, you are out of luck. The Double Action As a designer, most of my work in web-based. But this doesn’t stop me from being annoyed at…

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