Financial rewards for weight-loss and exercise work…but only if you take the money away at the end for non-performance. Rewards are just not as effective as punishments! [Study: Framing Financial Incentives to Increase Physical Activity Among Overweight and Obese Adults: A Randomized, Controlled Trial] This result is, of course, very consistent with Dr. Daniel Kahneman’s work in behavioral economics, memory, and our perception of happiness. One of the key points is how we assign value on items that we already owe versus those that we are considering acquiring. Consider your house (if you own one) or your car. Would you sell it for the same amount of money as you would be willing to buy it for? The answer is no! We value what we own far more than other people’s stuff. Our reaction to ownership is emotional. Mathematics of equivalence just doesn’t penetrate how we feel through to our judgement. Consider the following social incentive program: At the start of my weight-loss program, I get $50 to lose 10 pounds over a 6 months period. At the end of that time period, I only lose 4 pounds. I have to give back $30 — that’s the deal, right? I…
Featured, My Books, Pipsqueak Articles
My First Three Science Fiction Books
by Olga Werby •
I wanted to be a scientist and go into space. I got my B.A. from Columbia University in Mathematics and Astrophysics and I worked at NASA on the Pioneer Venus Project as a programmer. I received my masters from U.C. Berkeley in Education of Math, Science, and Technology and went on to earn my doctorate in education. Together with my husband and business partner, I conceive, design, and create products, ideas, websites, and exhibits. Along the way, I’ve learned how to write. I’m also a binge reader — I find an author I like and I read everything they’ve ever written! I love science fiction. I have consumed voraciously thousands of books (some are neatly shelved in alphabetical order and some lie completely disorganized in piles on the stairs — my children now read science fiction too and it’s more difficult to keep things in place). I wrote my first story when I was about eight — I got hooked on a book series about an orphan boy who traveled the world with his uncle collecting animals for zoos. Unfortunately, only the first three books were translated into Russian. So I wrote what happened next (I didn’t have a choice,…
Anchoring Errors, Conceptual Design, Interaction Design, Interface Design, Mirroring Errors, Pipsqueak Articles, Product Design Strategy, Scaffolding
Thoughts on An Event Apart San Francisco
by Olga Werby •
We just returned from An Event Apart San Francisco and I am trying to put down notes and ideas while they are fresh in my mind. It was three full intense days of information — some great, some good, some not so much. But overall, it was a valuable experience (and they do conference right — great food, comfortable location, endless supply of coffee and sugar). My take is always unique — I overheard some people who were ecstatic over the presentations that I felt were completely off — but I have been in the business for over three decades now and I want ideas that are new to me. So here are my notes from the presentations. “The Fault, Dear Brutus (or: Career Advice From a Cranky Old Man)” by Jeffrey Zeldman A lot of what Jeffery spoke about resonated strongly: the need to force ourselves to get rid of disdain for our clients that just “don’t get it” — mutual respect is the foundation of designer-client relationship in conversation about design, focus on purpose and use and stay away from esthetics — every person has their own sometimes, people (clients, bosses) are incapable of seeing our growth as…
Background Knowledge, Pipsqueak Articles
Commons Assembly: Bridging Health Divides
by Olga Werby •
Last week was the week the Sage Event—a conference of Sagers (individuals who have been Sage Bionetworks supporters over the years and some new comers) that I have been organizing for the last 5 months. At its core, the idea for this event was the provide an opportunity for Sage Scholars and Sage Mentors to come together and share their projects. These Sagers are incredible people! Below are some of my thinking as it emerged from listening to their presentations. And when the videos become available, I will link to those as well in another post. There were four general themes for the day: 1. ICT and Health; 2. Delivering Health to Hard-to-serve Populations; 3. Rare/Orphan Diseases; and 4. Health, Education, Patient Data, and Advocacy. But the ideas shared at the event were not to be constrained! So allow me to present a very different non-technical view as a way of summarizing ideas that floated during the day. First, allow me to break the science investigations into two parts: • First based on DATA Science—analysis of information available about patients and the environment as coded in medical records or submitted via apps or gathered via sensors. In other words, scientific…
Cognitive Blindness, Conceptual Design, Cultural Bias, Cultural Differences, Group Decision Errors, Mental Model Traps, Users
LinkedIn Groups
by Olga Werby •
I’ve started a discussion (or I hoped I did) the other day — it was about LinkedIn algorithms for auto moderating. These algorithms don’t work well. As an example, I invoked a group discussion I’ve started in a group where I am a moderator that was moved to “jobs” because LinkedIn didn’t understand the content. The article I shared was on the psychology of criminal sentencing research. It had nothing to do with jobs. Then when I looked around, I found other articles that people shared that ended up under “promotions” and “jobs” tabs. Different groups have different purposes. Some groups are about sharing information — I welcome people sharing articles about relevant topics. Such groups become magazines, news papers for narrow subject areas and self-selected audiences. That is very useful. Sometimes, there are discussion around these articles, sometimes not. That’s okay — that’s the kind of group it might be. When groups start, they are a potentiality — something wonderful might happen…or might not. It takes at least 500 group members to start the group moving and propagating. (I did a bit of research on this a few years ago.) Before that number, it is a lot of work…
Conceptual Design, Product Design Strategy
Sage Mentors and Scholars
by Olga Werby •
One of the goals of the Sage Assembly was to facilitate opportunities for groups whose members rarely have a chance to make their voices and opinions heard at such events, whose members could benefit from the exposure to the ideas and people at the Sage Assembly, and who can take those ideas and projects and connections back to their own social networks and help them grow. To achieve this goal, Sage Bionetworks had set up a scholarship fund — Open Innovator Awards — to assist ten recipients with travel and living expenses in Paris. The recipients of the Open Innovator Awards were pulled from a pool of applicants, Sage Scholars, who have been nominated by Sage Mentors. Each Sage Mentor was responsible for selecting no less than 2 and no more than 10 Sage Scholars. Sage Mentors had complete freedom to choose those who they believe would have benefited from participating and who could contribute in a positive way to the Assembly. Sage Scholars had to be 18 years of age or older. Sage Mentors were expected to help their Sage Scholars with their applications and the final Poster Presentations: “Instances of Open Practice”. The presentations were be on display…
Conceptual Design, Pipsqueak Articles, Product Design Strategy, Scaffolding
Mapping the Wisdom of the City
by Olga Werby •
One of the events at the Sage Assembly in Paris this year was the group design sessions to try to solve “problems of the city” after the Charley attack. Paris is still in shock and the city is trying to do something to heal itself. My group, led by Arno Klein of Sage Bionetworks, was charged with finding ways of using crowdmapping to help find some interesting solutions. This was a complete blue sky session. And our ideas were presented by Arno at the Hotel De Ville in Paris. Here are my prep notes for this event. Cities generate an enormous amounts of data: parking tickets data; water consumption data; number of riders using public transportation per hour per location; etc. But most of the data stays locked within isolated databases inside frequently competitive city departments. There are several cities that are trying solve the data silos problem. Palo Alto, CA, created a city API and open-sourced all city data to allow its citizens to discover problems and develop novel solutions. One of the prevailing problems, even after the break down of data silos, is that the data is not normalized, making it very difficult to manipulate. Data normalization can…