Article: Valdesolo, P. (2010). “Flattery Will Get You So Far.” Scientific American Online, Scientificamerican.com. Retrieved on 30 June 2010: http://www.scientificamerican.com/article.cfm?id=flattery-will-get-you-far Summary: Its not uncommon for people to kiss up and flatter others in their everyday lives, with the hopes that such remarks will get them what they want. Many times these motives are easily recognized and written off as insincere. However it’s quite possible that the effects of such flattery are more powerful than we think. Researchers are taking a deeper look into how blatant flattering influences consumer loyalty and sales. A study conducted by the Hong Kong University of Science and Technology found that consumers exposed to a department store’s advertising campaign, commending shoppers on their sense of style, were likely to continue making purchases at the store. Furthermore, these consumers, who explicitly expressed their awareness of the stores attempt to manipulate behavior through flattery, were likely to join the store club. Researchers believe this type of flattery works by reinforcing the above average ideas that individuals reserve for themselves, as well as increasing esteem in areas where some feel low. The article suggests that positive images in advertising, when linked to products, might also subconsciously influence consumer desire…
Users
Attention, Contributor, Errors, Ethnographic & User Data, Short Term Memory, Users
A coffee can make you forget
by Cecilia •
BBC Staff. (2004). “A coffee can make you forget.” BBC NEWS. Retrieved July 1st, 2010: http://news.bbc.co.uk/2/hi/health/3909085.stm SUMMARY: This article looks at the effects of caffeine found in coffee to the short-term memory. It proves that caffeine hinders ones ability to produce one-word answers but instead testers state that the answer is ‘on the tip of their tongues.’ To prove that caffeine does in fact affect ones short-term memory a study was conduction on two groups of 32 college students. One group was given 2oo mg of coffee, while the other was given a dummy drug. When the group with caffeine was asked to answer a question with a one-word answer they were less likely to answer correctly, while the ones without caffeine were successful. It was concluded from this study that caffeine does in fact keep one alert but unless a question is posed, pertaining to the users current train of thought it will be very difficult to produce a word. “It aids short-term memory when the information to be recalled is related to the current train of thought but hinders short-term memory when it is unrelated.” As a regular coffee drinker I found this article really interesting as I…
Attention Controls Errors, Conceptual Design, Contributor, Cultural Differences, Interaction Design, Interface Design, Product Design Strategy, Scaffolding, Short Term Memory, Users, Working Memory
Response to “Is the Internet Making Us Quick but Shallow”
by vhood •
Carr, N. (2010). “Is the Internet Making Us Quick but Shallow,” CNN. Retrieved on 2010, June 29. http://www.cnn.com/2010/TECH/web/06/07/carr.internet.overload/index.html?hpt=C2 Nicholas Carr’s article, “Is the Internet Making Us Quick but Shallow,” demonstrates the negative consequences of the internet on the human mind. His article is in response to the media criticism President Obama received after stating that the internet and technological gadgets (i-pad, Blackberry, etc) ‘entertain,’ rather than ‘empower.’ While the media labeled Obama as anti-technology, the author defends and backups the president’s warning statement. Carr’s biggest criticism of the internet and screen gadgets is that they distract concentration, they hinder comprehension skills, and they weaken creative thought. The internet provides the user with an incredible amount of information and knowledge. However, the trouble lies within the manner in which that knowledge is transferred from the screen into the user’s brain. Links, for example, break and discombobulate information (the information is not provided in a linear and coherent format, such as found in a book) from one page of information to another, and thus causing the reader’s attention to rupture and drift. A case study done at Cornell University shows that laptops distract students in class and prevent them from absorbing information.…
Attention Controls Errors, Conceptual Design, Contributor, Ethnographic & User Data, Interaction Design, Interface Design, Product Design Strategy, Scaffolding, Users, Working Memory
Depression’s Upside
by Theresa Bruketta •
Lehrer, J. (2010). “Depression’s Upside.” The New York Times. Retrieved on 29 June, 2010. http://www.nytimes.com/2010/02/28/magazine/28depression-t.html Summary: Depression is a disorder that has long been associated with the anguished artist who is fixated on his work. The gloomy state of mind may have an upside and, according to research by psychiatrists Andy Thomson and Paul Andrews, it is this ability to be more attentive to our problems. Approaching the issue of depression from an evolutionary perspective, they believe it is not likely for the brain to adapt “pointless programming bugs”. Unlike other mental illnesses which occur in small percentages of the population, approximately 7 percent of people are afflicted with depression every year. Despite, the evolutionary problem which results from lowering one’s sexual libido (and limiting the urge for reproduction), depression could be viewed as an adaptive to the stressors of one’s environment. Neuroscientists in China observed a spike in functional connectivity in the brain allowing depressed people to be more analytical and able to stay focused on a difficult problem longer. The research of psychologist Joe Forgas, found that depressed people were better at judging accuracy of rumors, less likely to stereotype strangers, and had better recall memory. Rumination, the…
Cognitive Blindness, Contributor, Cultural Bias, Cultural Differences, Ethnographic & User Data, Interaction Design, Product Design Strategy, Users
Dressed to Distract
by Maria L •
Dowd, M., (2010). “Dressed to Distract.” NYTimes. Retrieved on July 1st, 2010, http://www.nytimes.com/2010/06/06/opinion/06dowd.html?_r=1&src=me&ref=homepage. Summary: Good looks are an advantage to any woman, man or child (and maybe even animal) in this world. Research tells us that babies will look longer at a good looking parent, and the “good looking” babies receive the same preferential treatment. The University of Alberta put together a research team to carry out a study in a supermarket to see if parents gave more attention to their more attractive children. Team leader, Dr Andrew Harrell, says that just as other animals do, “…we tend to parcel out our resources on the basis of value.” Debrahlee Lorenzana, a single mother of 33, was fired from Citibank in August for “looking too sexy”, she claims. According to her lawyer, the shape of her figure made the clothing she chose to wear too distracting for the males in her workplace. Lorenzana wasn’t like other women who chose to come to work in low-cut tops and tight pants, but because of her hourglass figure, any well tailored clothing she wore was “too distracting”. This specific case is interesting because normally the attractive people get better treatment and evaluations at work.…
Attention, Attention Controls Errors, Conceptual Design, Contributor, Interaction Design, Product Design Strategy, Users, Working Memory
On “The Children of Cyberspace: Old Fogies by Their 20s” by Stone
by Anne •
Stone, B. (2010). “The Children of Cyberspace: Old Fogies by Their 20s.” The New York Times. Retrieved 30. June, 2010. http://www.nytimes.com/2010/01/10/weekinreview/10stone.html?pagewanted=1&_r=1 Summary: Stone points out the significant generational difference gaps due to the rapid rate at which technology is developing. Kids born into the world today are growing up in a time when high-tech devices like the Kindle, iPads, iPhones, and Skype are part of daily life. With such technology as a normal part of these kid’s lives, they’re going to participate in and view the world in a much different way than individuals born fifty, twenty, or even ten years ago. Today’s young kids are going to have distinctive expectations of the world. Researchers are looking into the result of this accelerated technological change, and many theories have been posited. For example, growing up with the iPhone and iPad these kids will probably expect all computers to have touch screens. Dr. Larry Rosen’s ideas about the “i-generation” are referenced in the article, stating that these kids who were born in 90’s and this decade communicate through texting and instant messaging and have a higher multi-tasking capacity – performing seven tasks at a time during their down-time rather than the…
Cognitive Blindness, Conceptual Design, Contributor, Cultural Bias, Cultural Differences, Ethnographic & User Data, Interaction Design, Interface Design, Users
Mining the Web for Feelings, Not Facts
by Andrea Carroll •
Wright, A. (2009). “Mining the Web for Feelings, Not Facts.” The New York Times. Retrieved on 30 June, 2010. http://www.nytimes.com/2009/08/24/technology/internet/24emotion.html Online presence is a valuable commodity in today’s digital market. As companies seek to track exactly how their brand is discussed via the web and where these discussions appear, it becomes apparent that even a team of employees devoted to such research cannot tackle the shear size of the medium. Thus, algorithms are being employed by marketing research firms as well as companies themselves to handle not only the amount of information present on the Internet, but also in what context it amasses. These algorithmic tools are applied all over the web, but are concentrated on social networking sites like Facebook and Twitter, as well as sites that allow large amounts of user-generated content. Theoretically, in this way a computer can track not only when a company is mentioned but also in what connotative context it appears. Differing from previous brand tracking, these new programs seek to determine subjective opinion as well as objective knowledge. By programming computers to scan the Internet for words that hold certain connotative meanings, marketers and brands can preemptively address user satisfaction issues as well as…