Product Design Strategy

Background Knowledge Errors, Conceptual Design, Errors, Ethnographic & User Data, Interaction Design, Interface Design, Mental Model Traps, Mirroring Errors, Pipsqueak Articles, Product Design Strategy, Users

Metacognition Failure: If I find it easy, it must not be important

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Making something easy to understand is extremely difficult. A good designer knows this, knows how hard one has to work to make something comprehensible and easy to use. Unfortunately, users and consumers of products (including education) tend not to get it. We live in society ruled by “More is Better” p-prim: more stuff is better, more money is better, more food is good, more medication is great…more, more, more. Movies, television, newspapers, magazines, all reinforce this idea in our minds. We live in a “super-size me” world. But this basic decision-making algorithm leads to very faulty reasoning. There are multiple corollaries to the “more is better” axiom: thick books without graphics are more educationally valuable, more important (this is based on research I did many years ago with 5th graders); longer essays are clearly better and should get higher graders (the students worked harder/longer on them); big words are better than small ones in expressing ideas (thus we get very pretentious writing); work should be judged by the time it took to complete and not by the quality of the results it produces; more expensive clothes (cars, stereos, etc.) are clearly more valuable (this is a true statement, but most…

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Background Knowledge, Conceptual Design, Pipsqueak Articles, Product Design Strategy

Great Design = Technique + Ideation

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How do we get great design? Most of us can recognize it, but creating it is another matter. I spend a lot of time thinking about product design: How can Apple come up with product after product that’s beloved by their users? Why does Microsoft have difficulty achieving the same? I think the key is in combination of two necessary components of greatness: mastery of technique and richness of ideation. Let me explain. Consider art. What makes Picasso great? During his lifetime, the man was incredibly prolific. He worked in many different mediums from paint, to metal, to charcoal. He excelled at Analytical Cubism, easily surpassing Braques in both quantity and quality of work. Picasso borrowed from African art and from impressionists. He followed Matisse until Matisse’s students started to follow him. Picasso dived into an art form and explored with fury until he transformed it into something his own. He borrowed from everyone and bent it and molded it into a unique creation. Picasso was rich in ideation. But ideation is not enough. What good is an idea when it lacks execution? Picasso was an art prodigy. He was able to draw amazingly mature life drawings at age fifteen that most…

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Cultural Bias, Cultural Differences, Ethnographic & User Data, Pipsqueak Articles, Product Design Strategy

Space-Time Changes in Cultural Variables

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Some designs are timeless, some are dated. TV shows, movies, books, and even Web sites change as both technologies driving the medium change and as our sensibilities as consumers alter in time. Cultural shock is easy to spot as we move globe trot, searching for new experiences. But cultural shock is just as easy to get at home, watching old commercials and movies. As product designers, we want to find those attributes that will stand the course of time and space. The need for innovation and push to grab the most number of users makes evolutionary design less and less appealing. But it’s the “hammers” of the world that retain their value long after the newest fads have come and gone. A product that is build as an answer to a specific, human need, stands the test of space-time utility.

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Attention, Background Knowledge, Conceptual Design, Contributor, Cultural Bias, Interaction Design, Interface Design, Perception, Product Design Strategy

On “Legendary Magazine Covers Get Their Own Spread”

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CNN staff. (2008). “Legendary magazine covers get their own spread.” CNN. Retrieved on April 27, 2008. http://edition.cnn.com/2008/SHOWBIZ/books/04/25/esquire.coverart.ap/index.html CNN publishes a eulogy of George Lois as his work for the Esquire magazine is going to be exhibited at New York’s Museum of Modern Art. Reviewing some of the magazine covers, the journalist highlights what made the designer’s shots iconic. In this respect, two main arguments come up. First, the journalist lays an emphasis on the power of the images. Describing Muhammad Ali posing as Saint Sebastian, he shows to what degree it stroke people’s memory. In fact, in Lois’ point of view, the photograph has to make a powerful statement to push the viewer to look at the article inside. Not only did he succeed in doing that but he also stroke people’s memory to such an extent that they still remember where they first saw this cover at the time. His photographs gave polemical statements on political, cultural but also social issues and triggered heavy debate in the society. They became iconic through their simplicity of evocation and their ability to instill a tinge of provocation about contemporary issues. The Vietnam covers are telltale when it comes to affecting the…

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Conceptual Design, Contributor, Cultural Differences, Ethnographic & User Data, Product Design Strategy, Scaffolding, Users

Reflections on The Science of a Happy Marriage

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Parker-Pope, T. (2010). “The Science of a Happy Marriage.” New York Times. Visited June 24 2010. http://well.blogs.nytimes.com/2010/05/10/tracking-the-science-of-commitment/?pagemode=print Summary: The article, by Tara Parker Pope, discusses the science of a happy marriage, and why some individuals cheat on their partners, while others don’t. Pope explains that some scientists account for this by pointing to biological or genetic factors and others assess the psychological impact of flirting with a stranger. According to some research, it is possible to train yourself to protect your marriage by increasing the feelings of commitment. One researcher, Hasse Walum studied 552 pairs of twins to assess  a gene that contributes to the body’s regulation of the bonding hormone vasopressin.  Overall, men who demonstrated a variation of the gene were less likely to be married. Those that were married in this category, were more likely to be in unhappy marriages or to have experienced a relationship crisis. Other research accounts for how the brain can be trained to encourage faithfulness. John Lydon’s research found that when individuals were presented with scenarios where an attractive woman might threaten their relationship, they instinctively told themselves, ‘he’s not so great.’ His research also revealed that when women were primed to imagine…

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Cognitive Blindness, Conceptual Design, Contributor, Ethnographic & User Data, Interaction Design, Perception, Personality, Product Design Strategy, Users

On “Flattery Will Get You Far”

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Article:  Valdesolo, P. (2010). “Flattery Will Get You So Far.” Scientific American Online, Scientificamerican.com. Retrieved on 30 June 2010: http://www.scientificamerican.com/article.cfm?id=flattery-will-get-you-far Summary: Its not uncommon for people to kiss up and flatter others in their everyday lives, with the hopes that such remarks will get them what they want.  Many times these motives are easily recognized and written off as insincere.  However it’s quite possible that the effects of such flattery are more powerful than we think. Researchers are taking a deeper look into how blatant flattering influences consumer loyalty and sales.  A study conducted by the Hong Kong University of Science and Technology found that consumers exposed to a department store’s advertising campaign, commending shoppers on their sense of style, were likely to continue making purchases at the store.  Furthermore, these consumers, who explicitly expressed their awareness of the stores attempt to manipulate behavior through flattery, were likely to join the store club. Researchers believe this type of flattery works by reinforcing the above average ideas that individuals reserve for themselves, as well as increasing esteem in areas where some feel low.   The article suggests that positive images in advertising, when linked to products, might also subconsciously influence consumer desire…

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Attention Controls Errors, Conceptual Design, Contributor, Cultural Differences, Interaction Design, Interface Design, Product Design Strategy, Scaffolding, Short Term Memory, Users, Working Memory

Response to “Is the Internet Making Us Quick but Shallow”

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Carr, N. (2010). “Is the Internet Making Us Quick but Shallow,” CNN. Retrieved on 2010, June 29. http://www.cnn.com/2010/TECH/web/06/07/carr.internet.overload/index.html?hpt=C2 Nicholas Carr’s article, “Is the Internet Making Us Quick but Shallow,” demonstrates the negative consequences of the internet on the human mind. His article is in response to the media criticism President Obama received after stating that the internet and technological gadgets (i-pad, Blackberry, etc) ‘entertain,’ rather than ‘empower.’ While the media labeled Obama as anti-technology, the author defends and backups the president’s warning statement. Carr’s biggest criticism of the internet and screen gadgets is that they distract concentration, they hinder comprehension skills, and they weaken creative thought. The internet provides the user with an incredible amount of information and knowledge. However, the trouble lies within the manner in which that knowledge is transferred from the screen into the user’s brain. Links, for example, break and discombobulate information (the information is not provided in a linear and coherent format, such as found in a book) from one page of information to another, and thus causing the reader’s attention to rupture and drift. A case study done at Cornell University shows that laptops distract students in class and prevent them from absorbing information.…

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