You know your product is succeeding with its users when, within days of its launch, they write love songs to your work. Check out this love ode to Siri, Apples latest interface update.
Tag Archive for emotional reaction
Conceptual Design, Cultural Bias, Cultural Differences, Ethnographic & User Data, Pipsqueak Articles, Users
Rewired Brain
by Olga Werby •

Our kids have grown up in the world where computers were always present and always on. They can’t conceive of a time when they can be cut off from the Internet (vacations in the Internet-dead zones are definite no go). Our kids are the generation of fully-connected always-on Internet users. What about the kids that are born right now? Not the Millennials, as they are being called, but these babies born in the age of the iPad? The iTouch Babies? How are their brains being rewired from the experience of having the iPad as their first toy? Check out this video of a baby girl growing in the iTouch World.
Anchoring Errors, Conceptual Design, Mental Model Traps, Pipsqueak Articles, Product Design Strategy
Innovation 2.0
by Olga Werby •

In my book on product design, Interfaces.com, I talk about a shift from evolutionary product design to the current model of version numbering. There has been a murmur of disappointment this last week when Apple issued iPhone 4S instead of the expected iPhone 5. The new features of iPhone 4S are exciting, new, and unexpected (think Siri). So what’s the problem? Is it really that the version number is too low for our expectations? In the days of yore, no one has ever heard of version numbers. What hammer do you own? Is it version 1.0 or 5.0? Do you care? We have many different types of hammers in our garage, but we don’t think of them in terms of version numbers, rather we focus on what they were designed to help us do: hammer a nail in the wall; pull out a nail; tack in the a little staple in the floor boards; create a hammered copper art piece. Each task requires a different approach and a different tool. And each tool was carefully and systematically honed to perfection by thousands of years of human use: from stone hammers to our tools in the garage a continuous progression of…
Background Knowledge, Conceptual Design, Cultural Bias, Cultural Differences, Ethnographic & User Data, Pipsqueak Articles, Product Design Strategy
Cultural Differences from the 4th Dimension: Time
by Olga Werby •

Some cultural differences are brought to you by geographic distances, but some derive their wonderful exotic qualities from temporal separation. The ads below are all American…just from a different America—America of yesteryore. Role of Women What wives are for? Make her happy this Christmas—make it a hoover! Blow smoke in her face, she’ll love it! Go ahead and cry for it… Housework makes wives cute! Housework makes wives healthy. Healthy Kids Beer for mommies and babies… Give that baby a cola! Give your children the benefit of TV. Healthy You! Give cocaine a chance… Doctors prefer Camels. For a slimmer, flatter, more sinuous you, go with tape worms!
Conceptual Design, Featured, Flow, Pipsqueak Articles, Product Design Strategy, Scaffolding, Users
Fun, Functionality, Flow: the 3 F’s of Product Design
by Olga Werby •

Good product design—design that solves a real need; design that considers the strengths and weaknesses of the user; design that stands the test of time and cultural fads—always incorporates the the 3 F’s: Fun, Functionality, and Flow. It’s easy to talk about the 3 F’s in abstract, but I thought taking a concrete example of a bicycle would be more productive. A bicycle is a designed object that satisfies a real need, does so in way that brings joy to its users, and the act of riding results in flow experience for many. The old “Liberator” poster tries to communicate all 3 F’s to the potential buyers of its products: liberator means freedom to move, real functionality; the woman warrior communicates power and fun—you will feel the way she looks! It’s exhilarating! Notice the high heels and the beautiful vista (with a rough terrain) and a kid pointing at the riders with envy. These posters, old advertising ads for bicycles, try to communicate the same: it’s fun, functional, and exciting to ride a bike. Ride, and look good. Ride, and be the center of attention. Design for Fun So what makes a particular design fun? It seems that one of…
Conceptual Design, Pipsqueak Articles, Product Design Strategy, Users
Media and Fun
by Olga Werby •

I’ve posted a video on this blog: “Because Product Should Be Fun!” The point is that design should create an emotional reaction in its audience. Here’s a collection of bus wrappings that have a strong emotional component, go amygdala! For another example of emotional design in packaging, please check out these blogs: “Emotional Design” and “Creative Use of Media to Advance a Message” for more bus fun.

